#{{ $ticket->id }} - {{ $ticket->title }}
@if($ticket->status !== 'closed')
@csrf
@else
@csrf
@endif
{{ __('Status') }}
@if($ticket->status === 'open') Open @elseif($ticket->status === 'in_progress') In Progress @elseif($ticket->status === 'waiting') Pending @elseif($ticket->status === 'answered') Answered @elseif($ticket->status === 'closed') Closed @endif
{{ __('Priority') }}
{{ __(ucfirst($ticket->priority)) }}
{{ __('Description') }}: {{ __(ucfirst($ticket->description)) }}
{{ __('Created By') }}
{{ $ticket->user->name ?? __('Deleted') }}
{{ __('Created At') }}
{{ $ticket->created_at->format('Y-m-d H:i') }}
{{ __('Messages') }}
@foreach($ticket->messages as $message)
{{ $message->user->name ?? __('Deleted') }} - {{ \App\Traits\ConvertsDates::convertToUserTimezone($message->updated_at) }}
{{ $message->message }}
@endforeach
@if($ticket->status !== 'closed')
@csrf
@error('message')
{{ $message }}
@enderror
@else
{{ __('This ticket is closed') }}
@endif
{{ __('Back to Tickets') }}